The Market Basket Case Revisited: Community Empowerment through Leaderful Organizational Culture

نویسندگان

چکیده

Market Basket started as a local grocery store in Lowell, Massachusetts 1917, and rapidly expanded into large supermarket chain by following business model driven community empowerment. However, success did not come easy. A sudden change leadership the resulting top-down organizational culture pushed unprecedented chaos with boycotts supply disruptions. The collective force generated employees, customers, partners left shareholders no choice but to reinstate ousted CEO full authority. But how cultivate trust, loyalty, commitment all stakeholders, which resulted undefeatable resilience against intended approach? current paper answers this question analyzing built through collaborative ensuing leaderful response of stakeholders adversity.

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ژورنال

عنوان ژورنال: Journal of Leadership Studies

سال: 2023

ISSN: ['1935-262X', '1935-2611']

DOI: https://doi.org/10.1002/jls.21844